Foodhub Alternative: The Best Foodhub Alternatives for Takeaways
Why takeaways look for Foodhub alternatives
Foodhub is a takeaway ordering marketplace, mostly in the UK and Ireland. Its pitch against Just Eat, Uber Eats and Deliveroo is price: a fixed monthly fee instead of a cut of every order.
For plenty of takeaways that has worked. You get listed, local customers find you, and you skip the 25-30% the bigger marketplaces take. The reasons people leave are usually the same few:
- Orders are lower than expected, especially in some areas
- The customers belong to Foodhub, not to you
- You want people ordering from your own website or app, with no third party in the middle
- The features are thin next to a platform that connects ordering to the till
- You'd rather run POS and ordering as one system than keep a marketplace tablet sitting next to everything else
If your problem is the first one, you probably just need more volume and a bigger marketplace will give you that. If it's any of the others, swapping one marketplace for another won't fix it.
Two kinds of Foodhub alternative
You're either looking for another marketplace or you're looking to stop depending on one.
Another marketplace means a different listing on someone else's platform. You still pay fees or commission, and you still don't get to keep the customer relationship. Your name sits in a list next to every other takeaway in the postcode.
A direct ordering platform means your own channel. Customers order from your branded website or app, and nobody takes a percentage of each order. It takes longer to build because you have to get customers to come to you, but it's the one that pays off over a couple of years.
The list below has both. The direct option is first for a reason.
The best Foodhub alternatives
1. Flipdish (direct ordering)
Flipdish is the best Foodhub alternative for takeaways in the UK and Ireland. It doesn't swap one marketplace for another. It gives you your own ordering channel, a restaurant website and an optional branded mobile app, and customers order from you directly.
What you get:
- No per-order commission. You pay a platform fee, not a share of each transaction.
- Your brand on the order. Customers order from your website or app, so they remember who they ordered from. On a marketplace they remember the marketplace.
- Customer data you own. Name, email and order history are yours, and you can use them for marketing.
- Orders that land in the till. They go straight into the Flipdish POS, so nobody types them in again.
- Loyalty tools that bring people back without you paying a fee for each visit.
- The Flipdish AI Phone Agent, which takes phone orders so staff aren't tied to the handset during a rush.
- Automated marketing campaigns that go after customers who haven't ordered in a while.
- Marketplace orders in one place. If you keep Just Eat or Uber Eats running, those orders show up in the same order management screen.
That last point matters if you're nervous about dropping a channel that brings in orders today. You don't have to. Keep the marketplaces going while the direct channel builds up.
The difference from Foodhub is simple. On Foodhub you pay to find customers on someone else's platform. On Flipdish you pay to own the ordering channel and the people using it.
Best for takeaways and delivery-focused restaurants in the UK and Ireland that want their own ordering channel.
2. Just Eat
Just Eat is the biggest takeaway marketplace in the UK and Ireland, and the obvious step up if volume is your complaint with Foodhub. In most areas it gets far more orders than Foodhub, because far more customers use it.
You pay for that. Commission is per order: around 14% for delivery through their fleet at the lower end, or a flat commission if you deliver yourself, and higher in some arrangements. Compared with Foodhub's fixed monthly fee, it adds up quickly once you're busy.
Just Eat doesn't pass on customer data. An order is a Just Eat order, not your customer's order, and you depend on the platform to be seen at all.
Best for takeaways that want the most orders a marketplace can give them and can live with the cost.
3. Deliveroo
Deliveroo sits at the premium end. It's strong in cities, and average order values are higher than on some other platforms. Commission is usually 25-32%, depending on your agreement and whether Deliveroo supplies the riders.
It works best in London, Dublin and the larger UK cities. The cost is the catch. At high volume the commission is a lot of money, and the customer data stays with Deliveroo.
Best for restaurants in urban areas that want premium marketplace exposure.
4. Uber Eats
Uber Eats covers most of the UK and Ireland. Commission varies but usually lands at 25-30%. As with Just Eat and Deliveroo, Uber Eats keeps the customer data, and the customer's relationship is with Uber Eats, not with you.
Best for restaurants that want wide marketplace coverage, particularly where Deliveroo has little presence.
5. Hungrrr
Hungrrr is a UK direct ordering platform for independent restaurants and takeaways. You can set up branded online ordering and an app without going through a marketplace.
It's a smaller company than Flipdish and the technology around it is less developed. If you want POS, loyalty, kiosks and ordering from one provider, Flipdish covers more. If you only want a basic direct ordering setup at small scale, Hungrrr might be enough.
Best for independent takeaways that want a simple direct ordering option.
What the numbers look like
Say a takeaway does £15,000 a month in orders and all of it comes through a marketplace charging 25%. That's £3,750 a month in commission, or £45,000 a year. Even at a 14% rate it's £2,100 a month.
Now move a quarter of those orders to your own channel. That's £3,750 of orders a month that no longer carry commission, which saves about £937 a month at 25%, before you take off the platform fee. Move half and the saving doubles. Those customers are also in your database, so the next order from them costs you a text or an email rather than another commission.
| Channel | What you pay | Customer data | Whose brand |
|---|---|---|---|
| Foodhub | Fixed monthly fee, roughly £49-99 | No | Marketplace |
| Just Eat | Roughly 14-30% per order | No | Marketplace |
| Deliveroo | Roughly 25-32% per order | No | Marketplace |
| Uber Eats | Roughly 25-30% per order | No | Marketplace |
| Flipdish (direct) | Monthly platform fee | Yes, you own it | Yours |
Foodhub's fixed fee is cheaper than the commission marketplaces, which is why people join it. The trouble is that a low fee doesn't give you anything you keep. When you stop paying, the customers are gone.
Which one to pick
It depends on what's actually wrong with Foodhub for you.
If orders are too low and you need more of them this month, Just Eat is the realistic move. Add Deliveroo if you're in a city and your food travels well. Go in knowing the commission will take a big slice, and that you'll still have no customer list at the end of it.
If you're tired of paying for the privilege of serving your own regulars, that's a direct ordering problem. Flipdish or Hungrrr, depending on how much you want from one system. A takeaway that only needs a simple web order page can start small. One that also wants the till, loyalty, phone orders and marketing connected will outgrow a basic setup fast.
A sensible setup is both: a marketplace or two for people who've never heard of you, and a direct channel for everyone who has. The aim is to push the share of direct orders up over time, not to close the marketplaces overnight.
Moving customers from Foodhub to your own channel
You don't need to switch off Foodhub on a Monday and hope. Check your contract for the notice period first, then do it gradually.
- Get your direct channel live first. Website, and the app if you want one, before you do anything to your Foodhub listing.
- Give people a reason to use it. 10% off a first direct order is a common one. It costs you less than a marketplace commission would have.
- Put your web address in every bag. A leaflet or sticker with the URL and a discount code reaches exactly the people already eating your food.
- Tell your social followers. They're the most likely to switch, and it costs nothing.
- Once people have ordered direct, use Flipdish's automated marketing to keep them coming back.
Don't expect it to be quick. Customers have habits, and the first few weeks of direct orders will be a trickle. But if you get even 20-30% of your volume ordering direct within a year, your margin is noticeably better, and the share keeps growing as repeat customers build up.
Why Flipdish comes out ahead
Most takeaways asking about Foodhub alternatives are really asking which marketplace to try next. The better question is whether to keep building on someone else's platform at all.
Flipdish gives you a branded website, an optional app, a POS that takes the orders, loyalty tools and automated marketing, as one system. The cost is a fraction of what marketplaces take each month, and every order adds to a customer list that's yours.
If you want to see what that looks like for your takeaway, talk to Flipdish about building your direct ordering channel. For more on restaurant technology generally, there's also restauranttech.co.uk.
